Frequently Asked Questions Frequently Asked Questions

How can I buy the indicators?

We accept credit card and PayPal payments via the secure online shopping cart. After purchase, you will automatically receive an email link to download the indicator package. Please check your spam filter in case the email does not arrive shortly after purchase. In the event that the email does not arrive, contact [email protected] with the transaction information. Indicator installation instructions are included in the download package.

Do you sell indicators individually?

We offer sale of individual indicators or a group of indicators in special circumstances. Please contact [email protected] for a quote.

Is there any kind of documentation that explains how to use the indicators?

Yes, customers receive a 50 page reference manual that outlines how to use each indicator. Recommendations for combining indicators and explanations for configuring parameters are included.

What else do I need? Where can I download NinjaTrader?

If you are new to trading, download a free trial of NinjaTrader from the official site. You may then practice and configure the indicators using simulation mode which includes real-time data. To trade live, you will need contact a licensed broker. Most brokers require a deposit. Learning to trade any futures market, index, currency or commodity requires practice. Give yourself time to become comfortable with NinjaTrader and your indicator setup before trading live. NinjaTrader gives you the flexibility to do this.

Do you offer refunds or guarantees?

Due to the unpredicatable nature of live day trading, there are no guarantees or refunds. The purpose of the our indicator package is to help you trade, customized to your style of trading. Indicators are tools to help you become successful. Ultimately, the trader must interpret trading signals and decide when to place trades. The automatic analysis of market data presented by indicators (especially those in our package) are of great advantage. Once the indicator package is sent to your email address, refunds are no longer possible because the software license has been granted.

What NinjaTrader versions are supported?

All of the indicators included in the package support NinjaTrader 6.5 and 7 unless otherwise noted. The package file contains clearly labeled indicator .zip files for each NinjaTrader version. Furthermore, the Indicator List notes compatibility.

How many machines can I install the indicators on?

Your license is granted for installation and use on two computers you own. For additional computer licenses, please email us at [email protected]

Are you looking for indicator developers / programmers / affiliates?

We are always looking for indicator developers to join our team. Please send an email to [email protected] with the subject heading "Development Inquiry" with samples and descriptions of your work. If you would like to offer an indicator as an affiliate or promotional partner, please contact us.

Do you offer testing of indicators on a trial basis?

In the interests of exclusivity and security, trials / test runs are not offered; only the full package. To learn more about the indicators offered and how they can improve your trading, please see the Indicator List. We are confident that you will find a combination of indicators in our package that will suit your trading style.

How can I open the file containing the indicators?

When installing the indicators, only open the package zip file. Leave each indicator's individual zip file alone. By default, Windows should be able to handle .zip files. Double-click on the indicator package and extract the contents (or drag and drop) to a directory of your choosing. Follow the included documentation for assistance with installing the indicators. If Windows is unable to open the .zip file, please try a trial version of either WinZip or WinRAR.

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